Omni-channel Warranty Mgmt Privacy Policy

Omni-channel Warranty Mgmt "the App" provides off Shopify warranty claim processing "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store. Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:
    **Description ** - First we need to get what is the ID of the activated theme on the store where we installing the App. This is done by using the theme API call. This call gives a list of all themes with their status and ID. we determine the ID of current theme and use it further.

    **Description ** - Next we create a theme template, in shopify terms we call it an asset. This API call creates a new liquid template file.

    **Description ** - Next, we calling this API to create a page for the users where they can submit the warranty claim. The page name is set as "warranty claim". The template created in step 2 is automatically get assigned to this page.

    **Description ** - This API call we use to get all products of the store and save them in our App's custom database table.

    **Description ** - We used this API to create an order for the customer, if admin approved his claim and user is existing in the store.

    **Description ** - Used this API call to Create a customer in case he is not exist in the store.

    **Description ** - Used this API to create coupon for the customer who added products in his claim which are not exist in store anymore and so we can not create order for that.

    **Description ** - Create a discount code for the customer to be used once and by that user only.
    Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
    We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. ,For more information about cookies, and how to disable cookies, visit "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
    How Do We Use Your Personal Information?
    We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
    Sharing Your Personal Information
    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
    Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at
    We do not practice targeted advertising. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at:
    Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
    Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
    Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:
Simple Products Corp.
14725 S Porter Rockwell Blvd
Ste C
Bluffdale, UT 84065